Tuesday, November 15, 2016

Maximizing the Art of Persuasion Using Social Media

Persuasion, in its very essence, is psychology.

You’re technically addressing the brain and convincing it to believe what you’re saying and do what you’re asking. But the brain is a complex organ. It doesn’t easily get persuaded by minor ads it sees as repetitive.

For marketers, the art of persuasion has been a daily challenge especially now that the market’s perception is easily affected by the barrage of external information it sees. For industries undergoing tough competition such as the mobile app developmentcompanies in the Philippines, being able to persuade clients is vital in their operations.

Below are some proven-effective strategies that would make your persuasion tactic even more efficient!

Bank on testimonials

If there’s something that works just as good as advertising but for free, it would be actual testimonials from your customers. What real clients say builds up your credibility as a company. The more positive feedback you receive, the better.

Facebook has a feature that allows page owners to provide a review option for the public. This way, clients will have an easier way to review your service through star ratings. It will also help prospect customers get an idea of your average satisfaction rate judging from what other people say.

Share awards and recognitions

Any form of recognitions may it be from an academic body, or a government-run organization can impact your credibility as a company.

Do not hesitate to share these awards on your social media sites. Clients who are so keen in hiring reliable services are likely to get in touch with those ventures who have already received special recognitions from trusted award-giving bodies.

Show significant attention to customer service

There’s a reason why big companies such as Uber create a separate Twitter help support account apart from their official one. You can’t just impress everyone. And from time to time, clients will want to get in touch with you to ask for some help.

Creating an easier mechanism to extend your support is vital in building trust and confidence. Twitter is an efficient avenue for this. If you’re mainly promoting on Facebook, then including a ‘Message Now’ link to your official page is a good way to tell your followers that you’ll respond to their inquiries ASAP.

Partner with influential individuals, groups, etc.

There are several ways on how to persuade customers. You can invest on flashy ads on television or online and event distribute quality magazines or brochures. But one technique that remains to be a top method in getting your market’s attention is partnering with popular individuals in the industry.

The clothing business is fond of using this. We often see big stars in the entertainment industry wearing a casual shirt of a specific brand. The image alone can be simple, but its message is clear. If that particular star trusts the brand, then it must be excellent.

Of course, companies need to pay for these models, but few can do it for free especially if they’re an avid fan of your brand.

Display figures and statistics

Social media is now the go-to place for a lot of people when it comes to buying something. But with the variety of choices available for them, it could be difficult to tell which is authentic and which is not.

Including statistics and figures on your social media posts could help customers narrow down their list. If you’ve had a significant sale for the last month, for instance, then getting the numbers and making it into an attractive image or infographics is a good way to encourage others to give the product a try.

People feel the need to conform. In Psychology, we call this social proof. The ability to design a social media strategy that answers this need remains a crucial factor in determining who wins the competition.

Reassess your current strategies and see which areas need a significant boost in persuasion

No comments:

Post a Comment